Knowledge base · practical guide

Laptop overheating or dusty: why does it get so hot?

Some warmth is normal. A laptop that stays very hot, runs its fan constantly or slows down during light work may have a cooling problem.

Signs to notice

  • The fan runs loudly or almost continuously.
  • The case becomes unusually hot, or performance suddenly drops.
  • The laptop shuts down unexpectedly.

Possible causes

  • Dust can restrict airflow through fans and cooling channels.
  • Cooling parts or thermal paste may be worn.
  • A demanding program or soft surface may restrict cooling or increase heat.

Safe first steps

  • Place the laptop on a hard, flat surface and keep vents clear.
  • Save your work and see whether the problem happens during a particular task.
  • If it stays hot or shuts down, arrange an inspection. Avoid opening the device if you are not equipped to do so.
Before repair: Make a backup if possible. We discuss the proposed work and costs with you before starting.