Knowledge base · practical guide
Buying a second-hand laptop: a checklist that can save money
A used laptop can be a good choice, but check its condition and setup before paying. A short inspection can reveal battery wear, damage or account restrictions.
Inspect the basics
- Check the screen for lines, marks or dead pixels.
- Open and close the hinges and test the keyboard and trackpad.
- Listen for unusual noises and look for visible damage.
Check its condition and setup
- Ask about battery condition and test the charger.
- Check storage type and available capacity.
- Confirm Windows is supported and the device is not tied to an organisation or account lock.
When a check is especially useful
- You are buying through a marketplace and have limited information.
- The seller cannot explain the battery or maintenance history.
- The price seems unusually low for the model.